Contact us

Have a question about your order, a product, sizing, shipping, or anything else?

We’re happy to help.

Please email us at:

TheCozyCatSociety@gmail.com

When reaching out about an order, please include:

• Your full name

• Order number

• Email used at checkout

• A brief description of your question or issue

We do our best to respond within 24 business hours.

Business hours:

Monday-Friday 9am - 5pm GMT

Please note: We are a small business, and response times may be longer during holidays, launches, or high-volume seasons.